Discussions
Wrong "pickedup_at" from /orders
Hello - hoping you can assist on this.
endpoint: "search all orders" /orders
When looking for order id "bce3a395-27a9-4166-9cca-9a042ea258b5" we getnwrong date in the ""pickedup_at": "2024-01-04T12:15:14.1414Z"," which is incorrect due to an user error.
q1: Is there any way to edit that value in the UI? so that it reflects the correct "pickedup_at" that is on Jan 02 and not Jan 04.
q2: I see that when calling the specific order id "/orders/orderId" for above example there are in fact multiple values for "pickedup_at" when this is a single shipper multi consignee order. Is there any way to get the first "pickedup_at" time stamp instead of the last when calling "search all orders" /orders ?
Posted by Pablo Martinez 8 months ago
Rose Rocket MacroPoint Integration
We have the macropoint integration enabled for tracking purposes. Does Rose Rocket pass Event status details such as arrived and departed from location?
Posted by Daniel Schmidt 8 months ago
Pickup and Delivery Notes
OIn Create Booked order, when we populate these fields, where do they show up in the Web Order Page? thank you
Posted by null 9 months ago
Search Orders - Error Code 5-999
Out of nowhere I started getting this error in the "Search Orders" API (<https://roserocket.readme.io/reference/find-orders>). I normally have it set to po_num, but I've tested a few different querys with the same issue.
{
"error_code": "5-999",
"error_message": "read-only tx: pq: column reference \"id\" is ambiguous"
}
I haven't changed anything on my end, and connections I have that don't use this API have been working fine.
Posted by null 9 months ago
QBO - RR PAID status update issue
After using the endpoint <https://roserocket.readme.io/reference/update-invoice> to update the invoice to PAID status from QBO to RR via API, the request is successful but the invoice remains unchanged.
Posted by Anastasia Petukhova 9 months ago
Webhook Notifications
For webhook notifications like order.dispatched, if our services doesn't successfully acknowledge the webhook, will the notification retry? If so, how long will RR try to retry the notification for, and how long does RR wait between retries?
Posted by Kyle 9 months ago
UUID
How can we find the UUIDs for Customers, Equipment, and Team that are already in the system? Ex. we’ve added a Customer (FedEx) manually via the UI, and we need to call it via its ID through the API.
Posted by Kyle 9 months ago
Manifest Updated Events:
When a manifest (equipment or driver is updated), can Rose Rocket fire a manifest update webhook event? This will allow us to call Rose Rocket as necessary instead of having to poll continuously. Currently, we only receive manifest created (when a manifest is created with a vehicle or driver) or manifest assigned (when a driver is assigned) events.
Posted by Kyle 9 months ago
OAuth 2.0 URL:
For API access, can we use the Client ID and Client Secret to generate an access token? What URL do we use to generate this auth token? As in the documentation, do we need a username and password as well in the request body? If so, can we get a shared account for Aurora Services for API access?
Posted by Kyle 9 months ago
Webhook Security
How do we verify the integrity and authenticity of webhook messages from Rose Rocket? Is there some HMAC code that is injected into the request as a header?
Posted by Kyle 9 months ago