Discussions
Authentication Problem - Error 405 Method Not Found
I am trying to get my authentication set up in Rose Rocket and I am following this documentation: https://roserocket.readme.io/docs/getting-started
I was able to download the Rose Rocket API collection and environment into postman, and I filled in the Body of the request with the correct information (username, password, client_id, and client_secret); however, I am getting a "405 Method Not Allowed Error" when sending. Any idea of the problem here?
Where is POSTMAN found in RR?
The instructions read: In Postman. I am unable to find Postman in RR. Please advise. Thank you,
Error 504 on login
I'm getting a 504 Gateway Time-out error when trying to login.
Webhooks Request received has orderID of all 0's
Multiple identical Manifest Dispatched triggers
About a month ago I was guided into using Manifest Dispatched over Order Dispatched webhooks to ensure a driver is assigned - Link here
Using refresh token to refresh existing access token
Hello,
Replacing EDI with API?
Looking into what it would take to replace an EDI connection with APIs. I have a pretty solid understanding of the Rose Rocket API at this point, and from what I tell, our vendor's also look pretty straight forward as well. I'm just not sure what connects the two together.
Connecting RR Services with a Software
We have the following situation with a customer/client that we are trying to work with. Could you advise if this is something that RR would be able to achieve?
Rate confirmation showing $0 in Partner Portal but not in admin console
We are seeing this issue happen for about 20 - 30% of our orders lately where the Rate confirmation (tender offer link) that is sent to the carrier is showing $0 (in partner portal page) even though the rate was put in correctly. If you view the rate confirmation and rate from the order page in the Admin web app it shows correct. I can provide examples upon request
API Calls after webhook don't show up-to-date information
Our team uses Webhooks to identify Order Status changes in the RoseRocket system.