Discussions

When creating orders via <https://platform.roserocket.com/docs/?shell#create-order> endpoint, we've experienced intermitted issues related to timezones. If a request is sent for a shipment going from Indiana to Arizona is created with a delivery timestamp of 09/02/2023 00:00:00, it shows up in Rose Rocket with a Requested Delivery Date of 09/02/2023 00:00:00, whereas a shipment from Indiana to Ohio shows up with a Requested Delivery Date of 09/01/2023 18:00:00. In short, the time zone adjustments seems to be inconsistent and ciritical so in cases where the actual delivery date is changed as a result of the timezone adjustment. Has anyone found a workaround for this issue?

Hello! Is there a way to get the equipment id by either calling orders, legs or manifest endponints? I want to link which was the vehicle assigned to an order. thanks! Pablo

Hi - followup to <https://roserocket.readme.io/discuss/64f9ee3b31069f092ec26eef> If we define a custom task, and one of our dispatchers manually completes the task in the UI, would it be possible for RoseRocket to generate a notification for that? Or is notifications for custom tasks not supported at the moment?

Hi RoseRocket team, I had a followup question on <https://roserocket.readme.io/discuss/64e8cf9631a5d80056b84033> but the RoseRocket app did not let me add a comment, so I'm starting a new question: We are wondering if a task gets completed manually in the UI, what webhook notification type in this list (<https://platform.roserocket.com/docs/webhooks.html#types-of-events>) would RoseRocket send out when that happens? We would like to have an application listen to RoseRocket webhook notifications for completed order tasks. The answer on the original post made it seem like we wanted to send roserocket a notification that an order task has completed, which is not the case.

Hi, I've written some wrappers around the Rose Rocket API's for my customers to use. I'd like to set throttling limits based on my dependencies' limits. What would you recommend setting as a reasonable throttling limit for the Rose Rocket API's? Thanks, Max

Hi, I'd like to handle errors from the API in a standardized way. I know that the API returns some error codes, such as ``` { error_code: '14-1', error_message: 'Order not found' } ``` Are these error codes consistent across API's? Is it safe to say that `14-1` is the same as 404-NotFound? Is there any documentation surrounding these error messages? Thanks, Max

Hi RoseRocket team, If we wanted to set up webhook notifications for completed order tasks, what type of event in this list (<https://platform.roserocket.com/docs/webhooks.html#types-of-events>) would it send? Thank you.

Hi RoseRocket team, Is there any way using the API to get all the task IDs for an order ID?

Hi RoseRocket team, Is it possible to set up a webhook to be notified when a tag is attached to an order in the UI? If so, which type of event would it be? Thank you

Is anyone aware of there being a RR Webhook for receiving tracking data? The only endpoint related to location data seems to be the Get Order Location endpoint but -- as is always the case with high-frequency data -- the challenge is determining the call frequency; too frequently and you hurt system performance, too infrequently and you could miss important updates. Anyone know of a tracking webhook or found a good solution for this issue?