Discussions
Rose Rocket MacroPoint Integration
We have the macropoint integration enabled for tracking purposes. Does Rose Rocket pass Event status details such as arrived and departed from location?
Pickup and Delivery Notes
OIn Create Booked order, when we populate these fields, where do they show up in the Web Order Page? thank you
Search Orders - Error Code 5-999
Out of nowhere I started getting this error in the "Search Orders" API (https://roserocket.readme.io/reference/find-orders). I normally have it set to po_num, but I've tested a few different querys with the same issue.
QBO - RR PAID status update issue
After using the endpoint https://roserocket.readme.io/reference/update-invoice to update the invoice to PAID status from QBO to RR via API, the request is successful but the invoice remains unchanged.
Webhook Notifications
For webhook notifications like order.dispatched, if our services doesn't successfully acknowledge the webhook, will the notification retry? If so, how long will RR try to retry the notification for, and how long does RR wait between retries?
UUID
How can we find the UUIDs for Customers, Equipment, and Team that are already in the system? Ex. we’ve added a Customer (FedEx) manually via the UI, and we need to call it via its ID through the API.
Manifest Updated Events:
When a manifest (equipment or driver is updated), can Rose Rocket fire a manifest update webhook event? This will allow us to call Rose Rocket as necessary instead of having to poll continuously. Currently, we only receive manifest created (when a manifest is created with a vehicle or driver) or manifest assigned (when a driver is assigned) events.
OAuth 2.0 URL:
For API access, can we use the Client ID and Client Secret to generate an access token? What URL do we use to generate this auth token? As in the documentation, do we need a username and password as well in the request body? If so, can we get a shared account for Aurora Services for API access?
Webhook Security
How do we verify the integrity and authenticity of webhook messages from Rose Rocket? Is there some HMAC code that is injected into the request as a header?
Rate Confirmation email States currency as CAD
All Rose Rocket UI states USD on manifest, rate confirmation, and carrier profile. email sent lists rate as CAD.