Discussions

Hello - I want to run some logic whenever the requested delivery window on a leg changes. Is there a webhook I can use for this, and if not, do you have a recommended workaround? Thanks

Hi Team, I am unable to login to test environment due to login issue. I tried to reset my password but still couldn't login after it is set. Can you help me with this.

We are using "/orders?in_status_ids=delivered,invoice-created,invoice-sent,invoice-paid&offset=0&limit=100&customer_id=887e5a1f-b43e-418c-859c-610030d84490&created_start_at=2024-05-10T20:18:24.7428900Z" We should see 4 orders, but we only see 3. From what we can tell they all fall in the criteria, so not sure why one would not come back on that call. thank you 

Looking to set up an API connection to send orders from our customers TMS to our TMS, and subsequent status updates from our TMS back to theirs. We have a few questions: 1. Is rose rocket able to push updates, or would our customer need to pull the data from Rose Rocket based on webhooks or event triggers? 2. Is it possible to share the 'customs broker' field. We have a value we would like to put in there.

Hello, We're unable to access the RoseRocket API via either cURL or the API readme (<https://roserocket.readme.io/reference/find-orders>). We keep getting errors of the form ``` { "error_code": "4-1", "error_message": "key is of invalid type" } ``` when we try and get our OAuth 2.0 tokens from the method recommended [here](https://roserocket.readme.io/docs/testing-the-api-from-readme). Is there anything that can be done to resolve this? <br> Thank you!

I am trying to get my authentication set up in Rose Rocket and I am following this documentation: <https://roserocket.readme.io/docs/getting-started> I was able to download the Rose Rocket API collection and environment into postman, and I filled in the Body of the request with the correct information (username, password, client_id, and client_secret); however, I am getting a "405 Method Not Allowed Error" when sending. Any idea of the problem here?

The instructions read: In Postman. I am unable to find Postman in RR. Please advise. Thank you,

I'm getting a 504 Gateway Time-out error when trying to login. Are you aware of any issues? Anyone else experiencing this?

<br> Hi Good Day. I had a technical question regarding your web hook functionality.  We had this setup previously and removed it, but now we have entered a url endpoint to call when the "order.delivered" event is fired. We noticed that the orderId is always 0's. The request that we are being sent looks like this: {"event":"order.delivered","order_id":"00000000-0000-0000-0000-000000000000","timestamp":"2024-04-17T15:29:10.043374+00:00"} Has the webhook request changed?

About a month ago I was guided into using Manifest Dispatched over Order Dispatched webhooks to ensure a driver is assigned - [Link here](https://roserocket.readme.io/discuss/65f875485cef16006da35a64) After migrating our code, now we are seeing multiple identical Manifest Dispatched event being called, even though there was no change in the manifest nor the driver has change. How can I be sure which of the webhooks actually was a driver dispatch? How do I prevent my code for running multiple times for the same data? Internal Manifest ID for dev investigation: `19be9f21-112e-4442-af51-5f34e8a1f773`