Discussions

Hi all. I am currently facing an issue while attempting to create a connection in Postman using API v2. Despite verifying that my credentials are correct, I consistently encounter the following error: "invalid_request: Unknown client." thanks

For the Rose Rocket -> MacroPoint integration, can the Stop Order API be added to the integration? Customers would like to be able to cancel existing tracking orders without needing to go to the MacroPoint website.

I am trying to remove an external ID after an order is cancelled so it can be used again. "Revise an Order by Customer and Order ID" will let me change the number, but it won't let me delete it. I have tried sending: { "external_id":"" } and { "external_id":null } Both go through but don't change anything.

Good morning, This question comes from the page: <https://roserocket.readme.io/docs/order> I am looking for clarification on the json field : value pairs to be passed to requestedPickupWindow when the appointment is changed. The guide lists only one field for a date range to be supplied. ``` "Dates" : [ { "DateTimeQualifier" : "53", "Date" : "2024-06-27" } ], ``` This code correctly updates the date however we would like to include the time field as well. Also, is there a second half of the update a field : value pair such as "Time" : "08:00" and how do we supply the end date and time within the json update. Are there additional fields for the end time update and what are those fields called?

I am trying to get set up with a client and they require for us to use e2open EDI and API for updates. Id this possible?

Hello, I am trying to integrate the RR API with the API of one of our international carriers. We are hoping to allow customers to get a quote from this carrier within Roserocket's customer portal UI, ideally when fetching Quick Quotes at the beginning of an order. Any guidance on how to approach this? Is it possible with the currently available webhooks or is there another approach for implementing this feature? Thank you

Hi, is there anyway to tell when a specific field was updated? We are auditing data and want to know when staff added value to specific fields. thank you

<https://roserocket.readme.io/reference/create-order> "Address book external id. This field value can be null. Leave this field as null if you want to manually specify the address. If you want to populate the address using address_book_external_id, you must leave address_book_id empty." When using field address_book_external_id or address_book_id I still receive field validation errors looking for City, Country and Postal of the Origin, Destination, and Billing. Anyone out there using this successfully?

Hello - I want to run some logic whenever the requested delivery window on a leg changes. Is there a webhook I can use for this, and if not, do you have a recommended workaround? Thanks