Discussions

The API reference has a document https://roserocket.readme.io/reference/get-order-files for this but it appears to just be a duplicate of leg article with the URL adjusted (the title says leg) https://platform.roserocket.com/api/v1/customers/{customerID}/orders/{orderID}/files

2 years ago by Mitchell Knight

Answered

Carrier Update Inquiry

Hello,

2 years ago by Daniel Schmidt

Answered

Custom Integrations

Does this provide integration for a 3rd party to be able to create orders, track order pickup and progress?
Are the calls in this API limited at the authentication level to only allow a customer access to their own data?
Can the 3rd party be restricted to only be able to access specific calls?
Is there a process to create custom API methods?

2 years ago by JZ

Answered

Multi stop orders not returning leg id or address when calling "find orders"

Hello there - Hope you can help on this:

2 years ago by Pablo Marttinez

Answered

Delivery Date Timezone Issue

When creating orders via https://platform.roserocket.com/docs/?shell#create-order endpoint, we've experienced intermitted issues related to timezones. If a request is sent for a shipment going from Indiana to Arizona is created with a delivery timestamp of 09/02/2023 00:00:00, it shows up in Rose Rocket with a Requested Delivery Date of 09/02/2023 00:00:00, whereas a shipment from Indiana to Ohio shows up with a Requested Delivery Date of 09/01/2023 18:00:00. In short, the time zone adjustments seems to be inconsistent and ciritical so in cases where the actual delivery date is changed as a result of the timezone adjustment. Has anyone found a workaround for this issue?

2 years ago by Ben Merzi

Answered

Get equipment id from an order or manifest

Hello!

2 years ago by Pablo

Answered

Does completion of a custom task generate a webhook notification?

Hi - followup to https://roserocket.readme.io/discuss/64f9ee3b31069f092ec26eef

2 years ago by Anonymous

Answered

Which type of event does Roserocket send for a completed order task?

Hi RoseRocket team, I had a followup question on https://roserocket.readme.io/discuss/64e8cf9631a5d80056b84033 but the RoseRocket app did not let me add a comment, so I'm starting a new question:

2 years ago by Anonymous

Answered

Rate Limits for API's

Hi, I've written some wrappers around the Rose Rocket API's for my customers to use. I'd like to set throttling limits based on my dependencies' limits. What would you recommend setting as a reasonable throttling limit for the Rose Rocket API's?

2 years ago

Answered