Discussions

Hello, We are experiencing an issue where we are not able to create invoices for orders. When trying to create the invoice, a small error message pops up at the bottom right saying "Failed to create consolidated invoice." The test environment is at <https://tbrologistics.roserocket.com/>. Is there some setting or other configuration required to create an invoice? Thank you for your time

Is there any way to provide some security for webhooks?

Hello, I am getting following error while updating multistop order: {"error_code":"5-999","error_message":"Invalid dim type"}

 volt is org name.

Is there an endpoint for marking invoices as PAID via API in RR?

Hi, we are using "Create Booked Order" for a customer that does not require quoting. Following that creation, we would like to get the rate that order was booked at, what would be the best way to achieve that? Thank you

Hello - I cant find any documentation about Tariffs and API? Is there any API in place to upload Tariffs/Rate tables via API? <https://help.roserocket.com/guide-to-tariffs>

No matter what I do with "Edit an order after it has been dispatched", it's giving me this error: { "error_code": "5-999", "error_message": "Field Validation Errors: \\n1. Field \<request_validator.orders_edit_after_dispatched_request.order.dim_type> (Type: string) must be a valid dim type: [ltl, ftl, cube]. \\n2. Field \<request_validator.orders_edit_after_dispatched_request.order.default_measurement_unit_id> (Type: string) must be a valid measurement unit: [inch, cm, km, mi]. \\n3. Field \<request_validator.orders_edit_after_dispatched_request.order.default_weight_unit_id> (Type: string) must be a valid weight unit: [kg, lb, t, mt]. \\n4. Field \<request_validator.orders_edit_after_dispatched_request.order.billing_option> (Type: string) must be a valid billing option: [prepaid, collect, thirdparty]. \\n" } After playing around with network data, I'm starting to think it's a documentation problem. "billing_option" is "billing_option_id", "dim_type" is "dim_type_id", etc. I've changed what I've noticed with no luck. Any ideas?

Hi, is there anyway to get the live data in our sandbox? We need to see how different customers will work when using API calls based on how they are set up in live now. We don't want to have to try and set up everything item by item.

Hi, Is there an endpoint to mark an order as paid in the API documentation? I can see two endpoints for marking an order as "In transit" and "Delivered", but I cannot find one for marking it as paid.