Discussions

I have a couple of quick questions around the Rose Rocket API. Specifically, I’m using v1 of the API. • Authentication: I’m able to pull a bearer token from the browser and use that to test but I’m having trouble generating a token. I think it’s probably the endpoint I’m trying to hit. In the postman collection, the auth endpoint is: auth.roserocket.com/oauth2/token. My guess is that this endpoint probably only works for production. Is there a different auth endpoint for the sandbox? Are v1 api calls are hitting ftntest.roserocket.com/api/v1 (which works) • I’ve attached the JSON from an order in the test environment (retrieved through a get call). There are a number of total columns that are showing nulls. We need totals for weight, packages and skids for this integration. As a workaround I would have to iterate through the objects in the commodities array to calculate totals. Should these totals be populated in the JSON: "total_weight_lb": null, "total_weight_kg": null, "total_dims_feet": null, "total_dims_skids": null, "total_linear_feet": null, "total_mixed": null, "total_containers_converted": null, "total_cartons": null, "total_skids": null, "total_bundles": null, "total_packages": null, "total_containers": null, "total_pallets": null, "total_crates": null,

We currently have our eld provider geotab integrated with RR for the purpose of load tracking. We need to send that information to our clients API system. When I assign an asset to the load/order will RR start to send location data about the asset and load/order and if so where do I access that data? Is is it a webhook? Thank you.

Hi all. I am currently facing an issue while attempting to create a connection in Postman using API v2. Despite verifying that my credentials are correct, I consistently encounter the following error: "invalid_request: Unknown client." thanks

For the Rose Rocket -> MacroPoint integration, can the Stop Order API be added to the integration? Customers would like to be able to cancel existing tracking orders without needing to go to the MacroPoint website.

I am trying to remove an external ID after an order is cancelled so it can be used again. "Revise an Order by Customer and Order ID" will let me change the number, but it won't let me delete it. I have tried sending: { "external_id":"" } and { "external_id":null } Both go through but don't change anything.

Good morning, This question comes from the page: <https://roserocket.readme.io/docs/order> I am looking for clarification on the json field : value pairs to be passed to requestedPickupWindow when the appointment is changed. The guide lists only one field for a date range to be supplied. ``` "Dates" : [ { "DateTimeQualifier" : "53", "Date" : "2024-06-27" } ], ``` This code correctly updates the date however we would like to include the time field as well. Also, is there a second half of the update a field : value pair such as "Time" : "08:00" and how do we supply the end date and time within the json update. Are there additional fields for the end time update and what are those fields called?

I am trying to get set up with a client and they require for us to use e2open EDI and API for updates. Id this possible?

Hello, I am trying to integrate the RR API with the API of one of our international carriers. We are hoping to allow customers to get a quote from this carrier within Roserocket's customer portal UI, ideally when fetching Quick Quotes at the beginning of an order. Any guidance on how to approach this? Is it possible with the currently available webhooks or is there another approach for implementing this feature? Thank you

Hi, is there anyway to tell when a specific field was updated? We are auditing data and want to know when staff added value to specific fields. thank you