Discussions

How do you get information about orders that are created with the bulk_create endpoint?

Will I need to just scan the Rose Rocket platform for the external id I have assigned the orders that I submitted or is there a job query I can do to get the Rose Rocket order ids?

Posted by Jerry m almost 2 years ago

ANSWERED

Connecting to other TMS systems

How do you connect to a brokers (Coyote) TMS system. From our (Rose Rockets) side, what is the process and how long does it take?

Posted by Jeff Mutschler almost 2 years ago

ANSWERED

API Call: Get all order files/documents for a given ID of an order

The API reference has a document https://roserocket.readme.io/reference/get-order-files for this but it appears to just be a duplicate of leg article with the URL adjusted (the title says leg) https://platform.roserocket.com/api/v1/customers/{customerID}/orders/{orderID}/files

Posted by Mitchell Knight almost 2 years ago

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Carrier Update Inquiry

Hello,

Posted by Daniel Schmidt almost 2 years ago

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Custom Integrations

Does this provide integration for a 3rd party to be able to create orders, track order pickup and progress?
Are the calls in this API limited at the authentication level to only allow a customer access to their own data?
Can the 3rd party be restricted to only be able to access specific calls?
Is there a process to create custom API methods?

Posted by JZ almost 2 years ago

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Multi stop orders not returning leg id or address when calling "find orders"

Hello there - Hope you can help on this:

Posted by Pablo Marttinez almost 2 years ago

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Delivery Date Timezone Issue

When creating orders via https://platform.roserocket.com/docs/?shell#create-order endpoint, we've experienced intermitted issues related to timezones. If a request is sent for a shipment going from Indiana to Arizona is created with a delivery timestamp of 09/02/2023 00:00:00, it shows up in Rose Rocket with a Requested Delivery Date of 09/02/2023 00:00:00, whereas a shipment from Indiana to Ohio shows up with a Requested Delivery Date of 09/01/2023 18:00:00. In short, the time zone adjustments seems to be inconsistent and ciritical so in cases where the actual delivery date is changed as a result of the timezone adjustment. Has anyone found a workaround for this issue?

Posted by Ben Merzi almost 2 years ago

ANSWERED