Discussions
Driver UUID in RR match to Driver UUID In Samsara ELD
Hi since RR lacks an API endpoint to generate shared e-Tracking Page I am working with a customer to query an order's current location via Samsara's API.
I'm seeking to match the RoseRocket Driver UUID to the Samsara Driver UUID. I can see the driver UUID in the URL when I got to edit a driver. Is it possible to query more data here so that I can match it the UUID for the driver in Samsara?
I could then query what driver has what vehicle and what vehicle has what samara gateway (asset) and collect its data.
Otherwise, it looks like I will be forced to use an API equipped browser scraper to collect our driver UUIDs from RoseRocket and match by a less reliable field like a phone number.
Posted by Nunya 23 days ago
Webhooks for Legs
With the webhooks for legs, is there a leg id passed back? How do we know what leg to get when the weebhook is fired?
Posted by null 24 days ago
Created Date
Is there an easier way to get an order created date we are missing. Seems it is not available with "Get Order by ID" it is only available on "Search Orders" however we only know the ID of the order, and we cannot search by ID. So how can we get the created date? Do we have to get the order by the id, then use parameters from that to search for the order we already have?
Posted by null 24 days ago
POST Load/unload leg by ID
I also see I can update statuses on the leg level by using "Load Leg by ID" as well as "Unload Leg By ID":
1. Can you provide the scenarios for how to tell if a leg should be "loaded" or "unloaded" (especially for interim stops) ?
2. Can you provide how entering the different query_params (from_arrive_at , from_in_at, from_out_at, pickup_at) should be used as well as what leg statuses they trigger?
Posted by Ethan Sims 27 days ago
Webhook Event Specific data Json
Hi, is there any documentation on the event types for webhooks other than the dropdown in settings? We are looking for the json data for specific events to determine the best options for us. Thank you
Posted by null 29 days ago
Authentication returned "token contains an invalid number of segments"
Hi RoseRocket engineering team,
I am trying to set my Authentication up on v2 and am running into an invalid token error.
**Here is the stack trace:**
ResponseError: {"status":401,"headers":{"content-type":"application/json","retry-after":null},"content":"{\"errors\":[{\"message\":\"token contains an invalid number of segments\"}]}\\n","request":{"url":"<https://network.roserocket.com/api/v1/me?client_id=[client-id-redacted-here]&client_secret=[secret-redacted-here]&token=[token-redacted-here]"}}>
at \_throwForStatus (/var/task/node_modules/zapier-platform-core/src/http-middlewares/after/prepare-response.js:13:11)
at outResp.throwForStatus (/var/task/node_modules/zapier-platform-core/src/http-middlewares/after/prepare-response.js:70:5)
at throwForStatusMiddleware (/var/task/node_modules/zapier-platform-core/src/http-middlewares/after/throw-for-status.js:5:14)
at Object.<anonymous> (/var/task/node_modules/zapier-platform-core/src/middleware.js:80:37)
<br />
I have created an OAuth application, and am passing the client secret + client id values, and I am getting an invalid AccessToken response, so it basically is unable to be decoded. We ran this through jwt.io and the response is that it is not a valid JSON object.
Any advice here?
Posted by Sean Smith about 1 month ago
Login Activity
Hello,
Is there a way to retrieve a list of users (i.e. some combination of first/last name or email) that have logged in to Rose Rocket over a 90 period? We need this info for SOC2 audit, and more generally, every 6 months to remain compliant. I couldn't find a direct way to do this in the application even though I am an admin.
Thanks!
Posted by N M about 1 month ago
Possible to get "other team members" through API?
Hi RR support,
On an order's page, for completed orders, there's a Pickup/Deliver section above the "Details" block.
That section has the driver name, and for us sometimes there's an "Other team members" section populated which may have another name there.
Is it possible to get the people under "Other team members" via the API?
(I found that it is possible to get the driver via API by getting the Order with the order ID, then getting the Leg based on the order's current_leg_id field, then getting the Manifest based on the leg's manifest_id field, and the manifest has the driver user ID. But I could not find out how to get the "Other team members" for my order via the API.)
Thanks!
Posted by null about 1 month ago
Difference between two edit order API endpoints
Hi RR support, I notice there are two different API endpoints for editting an order:
<https://roserocket.readme.io/v1.0/reference/revise-order>
<https://roserocket.readme.io/v1.0/reference/edit-order-after-dispatched>
I'm a little confused, does the fact that there's an "edit order after dispatched" endpoint mean that "/revise-order" doesn't let you edit the order after the order has been dispatched?
In other words, does /revise-order always let you edit the order no matter what the current status of the order is?
Thanks!
Posted by null about 1 month ago
Difference between pickup_start_at vs pickup_appt_start_at
Hi RR team, in the Create Booked Order endpoint (<https://roserocket.readme.io/v1.0/reference/create-booked-order>), what's the difference between the pickup_start_at and pickup_appt_start_at fields?
Posted by null about 2 months ago