Discussions
GetManifestID (BASEURL/manifests/MANIFESTID/legs)
We're working with Noorin and she recommended posting here; she can share our direct account details with you if needed.
BASEURL/api/v1/orders/ API response doesn't include origin and destination address in production environment
We're working with Noorin and she recommended posting here; she can share our direct account details with you if needed.
Wrong "pickedup_at" from /orders
Hello - hoping you can assist on this.
Rose Rocket MacroPoint Integration
We have the macropoint integration enabled for tracking purposes. Does Rose Rocket pass Event status details such as arrived and departed from location?
Pickup and Delivery Notes
OIn Create Booked order, when we populate these fields, where do they show up in the Web Order Page? thank you
Search Orders - Error Code 5-999
Out of nowhere I started getting this error in the "Search Orders" API (https://roserocket.readme.io/reference/find-orders). I normally have it set to po_num, but I've tested a few different querys with the same issue.
QBO - RR PAID status update issue
After using the endpoint https://roserocket.readme.io/reference/update-invoice to update the invoice to PAID status from QBO to RR via API, the request is successful but the invoice remains unchanged.
Webhook Notifications
For webhook notifications like order.dispatched, if our services doesn't successfully acknowledge the webhook, will the notification retry? If so, how long will RR try to retry the notification for, and how long does RR wait between retries?
UUID
How can we find the UUIDs for Customers, Equipment, and Team that are already in the system? Ex. we’ve added a Customer (FedEx) manually via the UI, and we need to call it via its ID through the API.
Manifest Updated Events:
When a manifest (equipment or driver is updated), can Rose Rocket fire a manifest update webhook event? This will allow us to call Rose Rocket as necessary instead of having to poll continuously. Currently, we only receive manifest created (when a manifest is created with a vehicle or driver) or manifest assigned (when a driver is assigned) events.