Discussions
Does the bulk_create endpoint for orders accept Multi-Stop orders or is there another endpoint for entering multistop orders?
I attempted to use the same convention to bulk_create multistop orders but received an error that indicates the operation doesn't exist at the endpoint. My request was targeted at the endpoint "https://platform.roserocket.com/api/v1/multistop_orders/bulk_create" because I assumed the convention was to append "bulk_create" to the standard endpoint for multistop_orders.
Does the Rose Rocket system have a mechanism to query the status of a job by job id that was returned for a call to the orders bulk_create endpoint?
My other question wasn't clear, so I am trying a different approach. We have a system that attempts to bulk_create orders in the Rose Rocket system. We do not get immediate confirmation of entry of the orders, instead a message is returned that contains a job-id and a message indicating an email will be sent with a status of the job.
Syncronizing Carrier Payments
Today I’m working on synchronizing our Rose Rocket data with our core systems and noticed there doesn’t seem to be any webhook events being fired for carrier payments. (Accounting -> Payables -> Carriers -> Create Bill (Top Right)).
I’ve tried to use the “Manifest Carrier Details Updated”, “Manifest Cost Details Updated”, and “Task Completed” webhook events and none of them have sent out an event to our receiver. Can I get some guidance on which hook I need to use or whether or not one exists at all.
How do you get information about orders that are created with the bulk_create endpoint?
Will I need to just scan the Rose Rocket platform for the external id I have assigned the orders that I submitted or is there a job query I can do to get the Rose Rocket order ids?
Connecting to other TMS systems
How do you connect to a brokers (Coyote) TMS system. From our (Rose Rockets) side, what is the process and how long does it take?
API Call: Get all order files/documents for a given ID of an order
The API reference has a document https://roserocket.readme.io/reference/get-order-files for this but it appears to just be a duplicate of leg article with the URL adjusted (the title says leg) https://platform.roserocket.com/api/v1/customers/{customerID}/orders/{orderID}/files
Carrier Update Inquiry
Hello,
Custom Integrations
Does this provide integration for a 3rd party to be able to create orders, track order pickup and progress?
Are the calls in this API limited at the authentication level to only allow a customer access to their own data?
Can the 3rd party be restricted to only be able to access specific calls?
Is there a process to create custom API methods?
Multi stop orders not returning leg id or address when calling "find orders"
Hello there - Hope you can help on this:
Delivery Date Timezone Issue
When creating orders via https://platform.roserocket.com/docs/?shell#create-order endpoint, we've experienced intermitted issues related to timezones. If a request is sent for a shipment going from Indiana to Arizona is created with a delivery timestamp of 09/02/2023 00:00:00, it shows up in Rose Rocket with a Requested Delivery Date of 09/02/2023 00:00:00, whereas a shipment from Indiana to Ohio shows up with a Requested Delivery Date of 09/01/2023 18:00:00. In short, the time zone adjustments seems to be inconsistent and ciritical so in cases where the actual delivery date is changed as a result of the timezone adjustment. Has anyone found a workaround for this issue?