Discussions

For webhook notifications like order.dispatched, if our services doesn't successfully acknowledge the webhook, will the notification retry? If so, how long will RR try to retry the notification for, and how long does RR wait between retries?

How can we find the UUIDs for Customers, Equipment, and Team that are already in the system? Ex. we’ve added a Customer (FedEx) manually via the UI, and we need to call it via its ID through the API.

When a manifest (equipment or driver is updated), can Rose Rocket fire a manifest update webhook event? This will allow us to call Rose Rocket as necessary instead of having to poll continuously. Currently, we only receive manifest created (when a manifest is created with a vehicle or driver) or manifest assigned (when a driver is assigned) events.

For API access, can we use the Client ID and Client Secret to generate an access token? What URL do we use to generate this auth token? As in the documentation, do we need a username and password as well in the request body? If so, can we get a shared account for Aurora Services for API access?

How do we verify the integrity and authenticity of webhook messages from Rose Rocket? Is there some HMAC code that is injected into the request as a header?

All Rose Rocket UI states USD on manifest, rate confirmation, and carrier profile. email sent lists rate as CAD.

Hi Support Team,

Hi,