Discussions

Ask a Question
Back to All

"Orders for this org/customer must be quoted before dispatch" error when calling CreateBookedOrder

Hi Roserocket support,

I'm trying to directly create an order in the booked status using https://roserocket.readme.io/v1.0/reference/create-booked-order.

When I do a test call to this endpoint, I get "Orders for this org/customer must be quoted before dispatch". I have some questions about this:

  1. Am I able to change the customer's settings so that I can call the create-booked-order endpoint without this error? If so, what setting would that be?
  2. How would I normally get around this issue? Should I first call Create Order (https://roserocket.readme.io/v1.0/reference/create-order) , and then call Book an Existing Order (https://roserocket.readme.io/v1.0/reference/book-existing-order) to move the order to Booked status?